FAQ

class registration

How do I sign up/register for in studio classes?

You’ll first need to be sure you have filled out our online student questionnaire/waiver. You can register for the full session or use an À la carte package for your classes. Pay with the PayPal payment buttons right on the page or send an e-transfer. Send me a message to let me know which class(es) you’re signing up for.

How do I sign up/register for virtual classes?

Go to the virtual class page of your choice (jazz, Pilates, Barre) and fill out the form, indicating the dates of the classes you’d like to choose. Be sure to make payment for the class(es) or you won’t be sent the class link(s). You can pay with the PayPal payment buttons right on the registration page or you can send an e-transfer.

What types of payment do you accept?

During the COVID-19 pandemic, we are accepting contactless payments only. You can pay through PayPal right on our website or send an e-transfer (to rachel@cadance5678.com, password: jazzpilates).

I haven’t received my email invite for my virtual class yet. What do I do?

Be sure that you have added rachel@cadance5678.com to your address book to ensure our emails don’t end up in your junk/spam folder. Then check your junk/spam folder for the email invite, which will be from my email address (above) via google.com.

If you are absolutely certain you have signed up and paid for a virtual class, have gone through the above steps, and still haven’t received the link, please contact us right away (text, email, call).

If you have registered for the session or have signed up for multiple classes, you will receive all of the email invites at once. I would advise creating a folder in your inbox to keep track of the class links for the session.

in class

Is it safe to take classes in the studio during the pandemic?

We at the studio are taking your health and safety very seriously. Please go to our COVID-19 Procedures page to read more about what you’ll need to do to take class at the studio. If you are not feeling well or have been in contact with someone who has not been well, we would ask you to stay home. You can always join class from the comfort of your home with our virtual options.

What do I need to wear to class?

Please wear comfortable clothing in which you can move freely, but nothing too baggy (something you may wear for a workout). For Pilates, please avoid clothing that has zippers, especially on the backside of your shirt or pants – it can be uncomfortable, as many of the exercises require you to lie on your back.

During the pandemic, I’m suggesting that you avoid going barefoot. While in jazz class I don’t require you to wear jazz shoes, you may want to wear some form of dance shoe or socks that aren’t too slippery on the wood floor.

What level is the Pilates class?

The Pilates classes are an open level, for the general, injury-free participant. If you have injuries or limitations, I would strongly suggest private sessions to address your specific needs to avoid skipping too many exercises during a group class. Each time I hold a class, I always teach to the group in front of me and I take into account the participants’ experience and fitness.

I have been teaching Pilates for 10 years and have experience teaching to mixed-level groups. I will offer more challenging variations to more advanced Pilates students and modifications to those who have less experience. While I am a certified STOTT® Pilates (contemporary method) instructor, the workshops in classical Pilates and other movement modalities I have taken throughout the years inform my style and exercise choices.

Which level of jazz class is appropriate for me?

We offer two levels: beginner/intermediate (Thursday) and intermediate/advanced (Tuesday). Because our students are adults and bring with them different backgrounds and levels of experience from different dance schools, knowing how many years of experience you have still makes it hard to determine the level that is appropriate for you.

Here are some of the things we typically work on in the different levels:

Beginner/intermediate
• basic ballet technique and positions (pliés in first and second positions; we may introduce third, fourth, and fifth; port de bras; tendus; etc.)
• basic jazz steps (jazz square, pas de bourrée, jazz walks, isolations, etc.)
• working on chaîné turns, preparation for/execution of single pirouettes, grands battements

Intermediate/advanced
• warming up with pliés in first – fifth positions, développé/fondu from fifth position
• working on single/double/triple pirouettes, pirouettes changing spots, grands jetés, fan kicks, jump turns, pas de bourrée turns

If you are still unsure, don’t hesitate to contact me and we can figure out together which level would be more appropriate for you.

cancelations

I can’t make it to my group class. What happens if I need to cancel?

Please send me a message (email, text, call) to let me know, just as a courtesy (for in studio classes and especially for virtual classes). If you have registered for the session, you can make up your missed classes within the SAME session.

I can’t make it to my private class. What happens if I need to cancel?

Please send me a message (email, text, call) to let me know ASAP, keeping in mind I have a 24-hour cancelation policy, like most studios do. We understand that sometimes surprises pop up, but in order to maintain the smooth functioning of the studio schedule, I have this policy in place.

A strong cancelation policy helps you to keep your commitment and consistency which are important to achieving your fitness goals. When you make an appointment, I am setting aside time for you and for preparing for your session, which means I am unable to set aside that time and prepare for another client who may have wanted to schedule during your time slot.

I also commit to giving you a 24-hour notice if I’m sick or an emergency pops up. A fair policy demonstrating a mutual respect between you, the client, and me, your trainer, is a win-win situation.